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RETURN POLICY
Returns are accepted within 14 days of purchase with original receipt and packaging for full refund. Merchandise without original receipt (within 14 days of purchase) are for exchange or store credit only, no cash refunds. All clearance sales are final, no returns or credit. Cost of shipping and handling is not refundable. We suggest you insure the full cost of the merchandise you are returning as we are not responsible for lost or stolen item(s).
Please Ship All Returns To
7337 Austin Street, #4J
Forest Hills, NY 11375
Attn: Lien Truong
Reporting Damaged Merchandise
Please inspect merchandise(s) for damage immediately upon delivery. Damaged goods must be reported to us within 7 days of receipt in order for us to process your claim for a refund or replacement. To report damaged merchandise(s) please email us at info@neiko.com |
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Privacy Policy